Help center
In-depth guides and frequently asked questions. If you cannot find what you need, contact us at contact@africwebhosting.com.
In-depth guides
- migrationmicrosoft-365email· 12 minMigrate to Microsoft 365 from IONOS, OVH or Gandi (full 2026 guide)
Still using IONOS, OVH or Gandi for your work email and considering moving to Microsoft 365? This guide walks through each step, the pitfalls to avoid, and the optimal timing to migrate without losing a single email — battle-tested on 30+ African SMBs.
- dnsmicrosoft-365security· 10 minConfigure SPF, DKIM and DMARC for Microsoft 365 (practical 2026 guide)
Email deliverability depends on three DNS records that the majority of SMBs publish incorrectly or not at all: SPF, DKIM and DMARC. This practical guide lists the exact records to copy, per-registrar instructions, and a progressive hardening strategy to reach maximum protection without disrupting your email flow.
- google-workspacepricingcomparison· 8 minGoogle Workspace Standard vs Plus: which one for your SMB? (2026 comparison)
Google Workspace Standard and Plus share the same foundation (Gmail, Drive, Meet, Docs), but the €8/user/month gap hides critical differences in storage, advanced security and compliance. This factual comparison helps you choose without overpaying or under-equipping your team.
- security2famicrosoft-365· 10 minEnable Microsoft 365 2FA across your team (2026 admin guide)
Compromising a professional email account without 2FA takes an average of 72 hours after a password leak. This step-by-step admin guide lets you enable two-factor authentication for one user, for the whole team via PowerShell, and manage recovery scenarios — without triggering an internal crisis.
- microsoft-365google-workspacecomparison· 12 minMicrosoft 365 vs Google Workspace in 2026: which one for your SMB?
Microsoft 365 and Google Workspace split the B2B cloud productivity market. In 2026 both suites are mature — but their philosophy remains fundamentally different. This factual guide helps you choose based on your actual context, without marketing jargon.
- migrationmicrosoft-365google-workspace· 10 minMigrate between Google Workspace and Microsoft 365 (2026 cross-platform guide)
Mergers, acquisitions, changing internal standards — cross-platform migrations between Google Workspace and Microsoft 365 (in both directions) are more common than you might think. This guide details the tools, limits and realistic timeline for migrating without data loss.
- backupmicrosoft-365security· 9 minMicrosoft 365 backup: why Microsoft does NOT back up your email (and what to do)
Most SMBs assume Microsoft 365 automatically backs up their email. It does not. This guide explains the shared responsibility model, real data-loss scenarios, and third-party tools (Veeam, Spanning, Datto) that fill this gap — with practical recommendations for African businesses.
- ipbxtelephonyvoip· 10 minCloud IPBX for African SMBs: replacing your phone PBX in 2026
Your Panasonic or NEC PABX is over 7 years old and starting to cost a lot in maintenance? In 2026, cloud IPBXs (Aircall, 3CX, Teams Phone) let you replace a physical switchboard in under a week, with no hardware investment, more features, and lower total cost. This guide compares options for Francophone African SMBs.
- dnscloudflaredomain· 8 minTransfer your domain name to Cloudflare in 2026 (step-by-step)
Cloudflare Registrar offers domain renewals at cost price with zero markup — making it one of the cheapest registrars on the market for SMBs. This guide walks through the full transfer process from OVH, IONOS, Gandi or GoDaddy, and clarifies the crucial difference between registrar transfer and DNS nameserver delegation.
- onboardingchecklistbest-practices· 12 minComplete cloud onboarding checklist for SMBs (Microsoft 365 / Google Workspace)
Moving an SMB to Microsoft 365 or Google Workspace is a major project that, poorly managed, can disrupt the business for days. This guide provides an operational week-by-week checklist: from the preliminary audit through MX cutover and Day-1 security hardening, all the way to team training.
Frequently asked questions
- How do I add a mailbox to my existing subscription?
- How do I change plan (upgrade or downgrade)?
- Connect Outlook (Windows / Mac)
- Connect Apple Mail
- Connect my mobile (iOS / Android)
- Migrate my old emails (PST / mbox)
- Configure SPF/DKIM/DMARC in my DNS zone
- Enable Microsoft auto-archive
- I did not receive my sign-in email